Support ART support local ARTIST.
Frequently asked questions
/Artist FAQ
ARTON is a platform that empowers artists by exhibiting their original work and transforming it into curated, art-based products.
We manage the entire business process including production, marketing, sales, and logistics so artist can focus solely on your art.
Result? You gain a new revenue stream and broader audience, with zero operational hassle.
Click here fill out and complete the application form for exhibition.
We welcome applications from all talented artists, regardless of style or location.
Currently, to complete the application and receive payments, artists must have a Malaysian bank account. We are actively working to expand our payment options to include more countries.
The application is quick and simple (10–15 minutes). It requires your contact info, payment details, and artistic background. Our team will review it and contact you on WhatsApp within 3 business days. After confirmation, you can upload your first artwork.
There is no setup or hidden charge. At ARTON we only share-profits when your art-based product sells meaning you earn from every order, with zero cost zero inventory.
We require a minimum of 5 original artworks to set up your dedicated artist page. The submission process itself is simple and takes about 10-15 minutes.
We accept both digital and physical artwork. However, all work must be submitted as a high-quality digital file. Learn more from our designing guide
Artwork type | Digital Art | Handmade Art |
|---|---|---|
Submission Requirement | Submit the final digital file. | Digitize your work via scanning or photography. |
File Format & Specs | .ai / .psd/ .png | .png or high-quality .jpg |
Resolution | Minimum 300 DPI resolution | Minimum 300 DPI resolution |
To ensure each piece gets the attention it deserves! We require a unique “Artist’s Story” for every submission.
This story (about your inspiration and creative process) is crucial for helping audience connect with your work on a deeper level. A separate form helps us keep your story and artwork perfectly paired.
Yes, absolutely. The choice is entirely yours. You can select the specific products (like canvases, tote bag, phone cases, or apparel) from our catalog that you feel best suit your art.
After your selection, our production team conducts a technical review. If we foresee any issues with how your artwork scales or fits a particular product, we will contact you to discuss the best solution—whether it's adjusting the artwork layout or recommending a more suitable alternative—to ensure the final product meets our quality standards.
We welcome diverse artistic styles and believe every creator deserves an audience. We are open to a wide range of art, from illustration and photography to painting and digital art.
To maintain a safe and respectful community for everyone, we do not accept content that features or promotes:
- Hate & Discrimination: Racism, sexism, religious intolerance, or any form of hate speech.
- Explicit Material: Nudity, sexually explicit content, or graphic pornography.
- Violence & Harm: Glorification of violence, self-harm, or cruelty.
- Illegality & Infringement: Content that violates laws or infringes on intellectual property rights.
- Dangerous Activities: Promotion of illegal drugs, weapons, or harmful activities.
We reserve the right to reject any submission that violates these guidelines.
This is ARTON’s core revenue model designed for artists. For every product sold featuring your design, you earn 30% of the sale price as your royalty.
For example: Tee shirt selling price RM89, your artist's profit RM26.7 (30% of selling price)
Why it's beneficial:
- Zero risk, pure profit: You bear no upfront, inventory, or production costs.
- Continuous earnings: You earn with every sale, which encourages you to upload your best, most merchandise-ready work.
- On-demand & sustainable: We only produce an item after it is sold, eliminating overproduction and waste common in traditional retail.
At ARTON, we focus on creating multiple pathways for your art to be discovered.
- Platform Exposure: Your work is actively presented through our curated collections, on the platform homepage, and in our marketing channels.
- Community Growth: We are building our brand and audience through social media and content marketing. As our community expands, your work gains exposure to a growing pool of potential buyers.
- Emerging Opportunities: We actively seek and facilitate special projects, collaborations, and press features. Artists whose work resonates strongly are our priority for these emerging opportunities.
ARTON is a new initiative built on a strong foundation. Our team has over 15 years of combined expertise in the printing and design industry, which we leverage to ensure quality and reliability for our artists from day one.
We are locate in Johor bahru, Malaysia.
Absolutely. You retain 100% ownership and copyright of your work. ARTON’s license is non-exclusive, so you are free to sell your original artwork anywhere, at any time.
Here’s a step-by-step breakdown of our payment process:
- Earn Your profit: For every art-based product sold, you earn a 30% a of its sale price.
- Monthly Calculation & Cycle: Your earnings are calculated monthly. Our billing cycle runs from the 11th of one month to the 10th of the next.
- Payment Processing: We process all payments between the 15th and the 20th of the month following the sales cycle.
- Minimum Payout & Report: You will receive your payment once your account balance reaches the minimum threshold of RM100. A detailed sales report will be sent along with your payment.
Yes, but currently, we only ship within Malaysia. We are actively working to expand our delivery services to more countries in the future.
You retain 100% ownership and copyright of your original artwork. Listing on ARTON grants us a non-exclusive license to sell it as merchandise, but the rights remain yours.
You can request to delist your artwork at any time. To ensure a smooth customer experience, the delisting will be processed after we have delivered any pending orders that were placed before your request.
No. ARTON does not interfere with artistic creation or impose market-driven directions.
No. Participation in promotion is optional and does not affect the collaboration.
A long-term collaboration built on respect for creative practice, without exploitation.
You may reach out us by whatsapp +60182303588
/Customer FAQ
ARTON is a platform that brings original artworks into everyday life.
We partner with talented artists to transform their original creations into high-quality, everyday merchandise—like phone cases, apparel, and tote bags. Our platform allows art lovers to own, use, and appreciate art in their daily lives, while providing artists with a new way to exhibit and earn from their work.
You are purchasing an art-based product created from an original artwork.
Every piece originates from a real artist’s creation, not stock images or generic designs.
Yes, All artworks on ARTON are original creations by our collaborating artists. We do not accept stock images, copied works, or unauthorized content.
The difference lies in the origin and intention:
- Real Artists: Every piece is credited to a named, independent artist.
- Art-First: The artwork exists before the product
- Direct Support: Your purchase directly fuels and supports the artist's ongoing creative practice.
Yes. Artists receive a share from every purchase. Your choice directly contributes to sustaining their creative work.
Yes. Each artwork is credited to its artist, and you can explore the artist’s background and creative style on their profile page.
No. ARTON is neither a traditional gallery nor an art investment platform. Our focus is on making art more accessible and part of everyday life.
Some pieces are limited editions, while others are ongoing collections. Edition details are clearly stated on each product page.
ARTON manages the entire production process, including material selection, printing, and quality control, ensuring the integrity of the original artwork is preserved.
Due to screen display differences, slight color variations may occur. We strive to reproduce the artwork as faithfully as possible through careful color calibration.
Yes. Many customers choose ARTON as a meaningful gift that goes beyond conventional options.
Most items are made to order. Estimated production and delivery times are clearly stated on the product page.
We support secure payment methods listed on our website. Available options are shown during checkout.
We only accept exchanges for items that arrive defective or damaged.
- Condition: You must contact our support team within 7 days of receiving the product with photos of the issue.
- Policy: Due to the custom-made nature of our art-based products, we cannot accept returns or exchanges for change of mind, incorrect size selection, or color variations unrelated to manufacturing defects
Please contact us whatsapp +60182303588 as soon as possible with photos of the damage, and we will assist you accordingly.
Absolutely. ARTON doesn’t require you to understand art only to connect with what resonates with you.
It means supporting creative work and allowing art to become part of everyday life, rather than something distant or exclusive.
Yes. ARTON will continue collaborating with artists of diverse backgrounds and styles, allowing the platform to grow organically.